Blog Facebook Twitter YouTube
Shipping & Delivery
 
We ship with the Royal Mail, Parcel Force & DHL on all domestic and international orders. Our online shopping cart automatically calculates packages and shipping costs based on the weight of items you select. Shipping costs are displayed before you finalize your order.

Shipping rates are calculated by weight to a maximum of  25kg for all items purchased online.

 

Shipping ( UK) Mainland
Orders weighing between 60g and 1kg , we ship via Royal mail First Class

Orders weighing between 1kg and 1000kg we ship via (DHL, Parcel force and selected couriers)

Order over 1000kg contact us for competitive a competitive quote.

Shipping (EU Countries & Rest of Europe)
Orders weighing between 60g and 2kg , we ship via Royal mail (Air Mail)

Orders weighing between 2kg and 1000kg we ship via (DHL, Parcel force and selected couriers by road freight)

Order over 1000kg contact us for competitive a competitive quote.
 
Please note all parcels going to Romania through the Royal Mail service have to be sent Internationally Signed for to allow the parcels to be tracked. There is an additional fee for this depending on the weight and size of the parcel. This is to reduce the risk of parcels going missing. If parcels are not tracked then we will not be able to fulfil these orders and a full refund will be awarded back to the customer.
 
 
NOTE!
NON EU countries will be subject to import Taxes please check before ordering

Shipping (Rest Of The World)
Orders weighing between 60g and 2kg , we ship via Royal mail (Airmail)

Orders weighing between 2kg and 1000kg we ship via (DHL, Parcel force and selected couriers

Order over 1000kg contact us for competitive a competitive quote.


NOTE!
NON EU countries will be subject to import Taxes please check before ordering

 

Delivery Schedule
Your total delivery time is our processing time plus shipping time. Most orders ship within 48 hours but please allow 2-5 working days to receive your order. (Exceptionally larger orders can take up to Two weeks.)

If items ordered are to UK addresses and in stock they will usually be despatched within 48 hours, however please allow up to 5 working days to receive your order.

International orders are shipped weekly on Tuesdays, Wednesday and Fridays and can take upto 10 working days for delivery.

Destination Delivery Method Estimated Delivery Time
UK First Class 1-3 business days
Western Europe (includes ROI) Airmail 3-5 days
North America Airmail 7-10 working days
Rest of World Airmail 7-10 working days

NOTE!
We can not be responsible for damage caused by the shipping company. While we do sympathize, we do pack all orders we receive in strong boxes.

 

 

 

 

 

 

COMPANY
About Us
Press
Tel. 01332 200 473
INTL: +44(0) 1332 546 955
RESOURCES
Site Map
Store Finder
Stockist
Training
Events
Links
NEED HELP?
Contact Us
Shipping & Delivery
Our Privacy Policy
Returns & Exchanges
Security & Payment Info
Terms & Conditions
Help
NEWSLETTER
Please fill in your email address below to join our newsletter mailing list.
We respect your privacy. Privacy Policy
 



Cheap International Calls 1p/min | Ghana Export Promotion | Wholefoods
Shea Butter Fairtrade | Raw Cocoa Butter | Coconut Oil | African Black Soap | Akoma Skincare
This site and all contents Akoma International (UK) Limited ©2010