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| Terms And Conditions Of Use |
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'Akomaskincare.co.uk' means Akoma International (UK) LTD, any connected organisation that actually supplies goods ordered by you and any successor to its business; 'us' means Akomaskincare.co.uk and you together; and
'you' and 'your' means the person ordering goods under these terms and conditions.
The Contract Between Us
Price
A. The prices payable for goods that you order is as set out in our Web site.
Withdrawal By You From The Contract B.To withdraw your order you must notify Akoma in writing by emailing
C. If you have received the goods before you withdraw your order you must send them back the followig address.
Akoma International (
Tel: 01332 200 473
Fax: 01332 546 930 D.Once you have notified Akomaskincare.co.uk that you are withdrawing your order, any sum debited to Akomaskincare.co.uk from your credit card will be re-credited to your account as soon as possible and in any event within 30 days less commissions E. Goods that have been opened or tampered with will not be accepted. Please order your samples before making a purchase to check our the quality of our products.
Delivery Of Goods B. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.
C. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and Akomaskincare.co.uk will not be liable for their loss or destruction.
Liability This is as follows:- A. If you do not receive goods ordered by you within 30 days of the date on which you ordered them, you must notify Akomaskincare.co.uk in writing at the Akomaskincare.co.uk contact address of the problem within 40 days of the date on which you ordered the goods. B. If you notify a problem to Akomaskincare.co.uk under this condition, Akoma will refund to you the amount paid by you for the goods in question. C. Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit Akomaskincare.co.uk liability to you for any death or personal injury resulting from its negligence.
This does not affect your statutory rights as a consumer
Governing Law
The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us.
Complaints If you wish to complain about the level of service being offered please let us know immediately by using the following contact details:
Mail:
Akoma International (
UK) LTD
Unit 16 Brian Clough Business Centre 200-222 Cotton Lane Derby DE24 8GJ Our customer service team aim to respond within 24hours confirming that your complaint has been received and outlining the proposed level of action we intend to take in addressing your complaint. Please note in our efforts to ensure a high level of customer service all complaints are dealt with as priority. Distance Selling Regulations Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website per our Terms and Conditions within seven days of delivery of the goods. Customers will also be entitled to a full refund.
To cancel, you can shop@akomaskincare.co.ukor write to us, quoting your order number. Purchasing Products For Redistribution 2. The reseller may not repackage the product, remove or replace the Akomaskincare.co.uk labels under any circumstances.
3. If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 5 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.
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